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SGEM#445: Why Can’t We Be Friends – Conflict in Emergency Medicine

The Skeptics' Guide to EM

In healthcare, conflicts are attributed to factors like incompatible personal motivations, high workload, stress, role ambiguity, and poor leadership. Such conflicts hinder cohesive teamwork and decision-making, potentially compromising patient safety. These conflicts can ultimately lead to moral injury [1,2,3].

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The ‘Hidden C’

Don't Forget the Bubbles

In such situations, ‘soft skills’ such as teamwork, compassionate leadership, strong interpersonal communication, and psychological safety are essential. Barriers to reporting include a lack of awareness of reporting mechanisms, fear of repercussions on professional reputation, and a lack of proactive leadership support.