Clinical Catchphrases - Improving Clinical Outcomes with Clever Communication
Advanced Emergency Nursing from AENJ
OCTOBER 30, 2016
" This puts into play the powerful forces of expectation of a positive outcome. The key is to be warm, engaging, cognizant of present difficulties yet optimistic and good-natured as to outcome and how to get there. ." "How soon, I wonder, do you think you'll be able to feel that way?"
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