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Emergency department staff views of NHS 111 First: qualitative interview study in England

Emergency Medicine Journal

Background NHS 111 is a phone and online urgent care triage and assessment system that aims to reduce UK ED demand. In 2020, 111 First was introduced to triage patients before entry to the ED and to offer direct booking for patients needing ED or urgent care into same-day arrival time slots.

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Ultrasound of the Month: Ocular Abscess

Taming the SRU

THE CASE A female in her 60’s with a remote history of bilateral cataract surgery presented to the emergency department (ED) with a two-week history of right eye swelling. Six days prior, the patient was evaluated at an urgent care and prescribed doxycycline and prednisone.