2046 'Call before Convey - Delivering urgent care for patients in the right place with the right clinician, first time
Emergency Medicine Journal
NOVEMBER 28, 2023
Aims and Objectives Aim: Ensure patients have timely access to the right urgent care, in the right place with the right clinician. Many people access urgent care via the emergency department (ED) resulting in poor patient experience, delays to care and duplication, also causing overcrowding, leading to harm.
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