Emergency department staff views of NHS 111 First: qualitative interview study in England
Emergency Medicine Journal
AUGUST 23, 2023
Background NHS 111 is a phone and online urgent care triage and assessment system that aims to reduce UK ED demand. In 2020, 111 First was introduced to triage patients before entry to the ED and to offer direct booking for patients needing ED or urgent care into same-day arrival time slots.
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