Remove 2018 Remove Operations Remove Teamwork
article thumbnail

The ‘Hidden C’

Don't Forget the Bubbles

In such situations, ‘soft skills’ such as teamwork, compassionate leadership, strong interpersonal communication, and psychological safety are essential. John Wiley & Sons, 2018 Edward KL, Ousey K, Warelow P, Lui S. Incivility and clinical performance, teamwork, and emotions: a randomized controlled trial. Edmondson, Amy C.