The ‘Hidden C’
Don't Forget the Bubbles
JUNE 17, 2024
In such situations, ‘soft skills’ such as teamwork, compassionate leadership, strong interpersonal communication, and psychological safety are essential. Riskin (2015) showed that rudeness accounted for a 12% reduction in diagnostic and procedural performance in a simulated resuscitation. 2015 May;30:656-74. BMC medicine.
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