Improving Care for Patients with a Non-English Language Preference (NELP)
EMDocs
AUGUST 22, 2024
have limited English proficiency according to the 2015 U.S. 5 Despite these protections, NELP patients face numerous health disparities compared to their English-proficient counterparts. Train your staff on best practices for using phone interpreters. The Joint Commission Journal on Quality and Patient Safety.
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