Improving Care for Patients with a Non-English Language Preference (NELP)
EMDocs
AUGUST 22, 2024
3,4 Notably, institutions receiving federal funding (such as hospitals receiving Medicare reimbursement) must abide by Title VI of the 1964 Civil Rights Act, which entitles persons with NELP to language assistance. Train your staff on best practices for using phone interpreters. Lion KC, et al. Pediatrics. 135:e709-e716.
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